Upon approval of a legitimate refund request, payment reversals will be completed within 5 business days of request confirmation. All reimbursements will be credited to the original payment method used for the transaction. For international purchases, refunds will be processed to the original credit/debit card, while PayPal transactions will be credited back to the corresponding PayPal account.

By enrolling in any online course, training program (individual or corporate training), or membership package (self-directed learning or instructor-led sessions) on DakshaPath, you acknowledge and accept our refund policy outlined below:

Course Cancellation and Refunds

DakshaPath retains the authority to reschedule or cancel live training sessions or modify session timings due to inadequate enrollment numbers, instructor unavailability, or extraordinary circumstances (including natural disasters, earthquakes, political unrest, etc.).

Direct Payment Terms and Conditions

Satisfaction Guarantee: We provide a 7-day unconditional satisfaction guarantee for self-directed and live training programs, contingent upon no educational materials (documents, presentations, code files) being accessed or downloaded.

Qualification Criteria: Refund eligibility requires submission of the request within 7 calendar days of enrollment or payment completion.

Non-Eligible Circumstances: Self-directed courses and live training purchases become non-refundable under any of these conditions:

• Material Access: Downloading any educational resources including documents, presentations, or source code files
• Video Engagement: Viewing more than 20 minutes of content from live sessions, recorded courses, projects.
• Laboratory Activities: Participating in practical exercises for more than 20 minutes
• Study Guide Usage: Accessing condensed study materials for more than 20 minutes
• Assessment Participation: Taking skill evaluations for more than 20 minutes
• Time Limitation: Requests submitted after the 7-day enrollment period will not be considered

Policy Modifications: The organization reserves complete authority to update these conditions without advance notification, except through posting revised policies on the platform.

These guidelines exist to preserve the integrity of educational content and ensure equitable usage policies.

EMI and Installment Payment Conditions

Policy Scope: The refund terms outlined above do not extend to purchases completed through EMI or installment payment arrangements.

EMI Approval Finality: Once EMI plans through our payment partners RazorPay, they cannot be terminated or canceled.

Payment Default Implications:

• Additional Fees: Failed payments for RazorPay EMI plans may result in supplementary charges or penalties imposed by your bank or payment processor. You bear sole responsibility for these costs.
• Access Termination: Missed payments for course fees through EMI/installment plans will lead to permanent course access revocation within 10 days of initial notification, without refund eligibility.
• Company Liability: The organization accepts no responsibility for course delays or lost progress resulting from access revocation due to payment failures.

Selecting EMI or installment payment options constitutes your acknowledgment and acceptance of these specific terms.

Policy Amendment Rights

The organization maintains the right to alter or update these terms and conditions without prior notice. Modifications become effective immediately upon publication of updated terms on our platform. You are responsible for regularly reviewing these terms to remain informed of changes. Continued service usage following any updates indicates acceptance of the revised terms and conditions.

Refund Request Process

To submit a refund request, contact our customer service team at support@dakshapath.org. All approved refund requests will be processed within 15 business days from the date of DakshaPath's refund approval confirmation.